Technology for retail and e-commerce: storefronts, inventory sync, WhatsApp orders and customer loyalty.
About Retail & E-commerce
Retailers need a storefront that loads fast, stock that stays accurate across channels and ways to keep customers returning. Many also take orders on WhatsApp and social media.
We connect the storefront, inventory, payments and messaging so orders flow into one place and stock stays in step.
What is included in Retail & E-commerce
The typical building blocks. Scope is agreed with you in writing and tailored to your situation.
Online store build
Catalogue, checkout and payments.
Inventory sync
Stock updated across channels.
WhatsApp ordering
Enquiries and orders handled through chat.
Loyalty and offers
Repeat-purchase tools.
Marketing and SEO
Traffic from search and ads.
Reporting
Sales, products and customers.
Why teams choose Retail & E-commerce
Fewer stock errors
Channels share inventory.
More ways to buy
Website and chat.
Repeat customers
Loyalty tools bring buyers back.
This is a good fit if
- You sell online and in store.
- Orders arrive on WhatsApp.
- Stock counts do not match.
Does this sound familiar?
Generic software that ignores sector rules
Slow enquiry follow-up
Compliance and record-keeping overhead
Works well with
Other Industries services that often come with Retail & E-commerce.
How it fits together
A typical reference architecture, from your data to the people who use it.
- Layer 1Customer touchpoint
- Layer 2Industry workflow
- Layer 3Back-office systems
- Layer 4Compliance and reporting
Technology we typically work with
Six stages, the same every time
You always know which stage you are in and what comes next.
- Stage 1
Discover
Workshops and stakeholder interviews to define goals and constraints.
- Stage 2
Assess
Current-state review of systems, data, security and spend.
- Stage 3
Architect
Target design, integration map and phased plan with owners.
- Stage 4
Implement
Build in short releases with demos, tests and staging sign-off.
- Stage 5
Optimize
Measure against agreed KPIs and tune performance and cost.
- Stage 6
Manage
Monitoring, support and a monthly review with an account manager.
Security and governance
How the work is kept safe and accountable.
- Sector regulations reviewed per engagement
- Client data kept in client-owned accounts
- Content approved by the client before launch
Industries we have worked in
Ways to work together
Scope and price are confirmed in writing by a consultant after discovery.
Assessment
A fixed-scope review that ends in a written roadmap you can keep, with or without us.
- Current-state review
- Ranked priorities
- Written roadmap
Project
Defined scope, milestones and acceptance criteria for building or migrating something specific.
- Phased plan with owners
- Short releases and demos
- Handover and training
Managed
A monthly retainer once it is live: monitoring, support and a regular review.
- Monitoring and backups
- Named account manager
- Monthly review
What clients say about working with us
We needed Retail & E-commerce and did not have the time to figure it out ourselves. The plan was clear enough to share with our board. The result was simple to explain to everyone.
Choosing a partner for Retail & E-commerce was a big decision for us. The work was split into small steps we could review. We always knew where things stood.
We asked for help with Retail & E-commerce and expected a sales pitch. The work was split into small steps we could review. The documents they left behind are still useful.
Our Retail & E-commerce project had stalled before we called Bedre. They explained the options in plain words and let us decide. It felt like working with our own team.
We were comparing options for Retail & E-commerce. Communication was steady and honest throughout. We would happily work with them again.
We asked for help with Retail & E-commerce and expected a sales pitch. The plan was clear enough to share with our board. It felt like working with our own team.
It depends on scale and budget. We compare options with you.
Yes, with integration.
Usually through integrations or automation.
It depends on scope. The Assess stage produces a timeline you can review before committing.
You do. Domains, cloud accounts and data stay in your name wherever possible.
Usually yes. The Architect stage lists connectors and any limits.
Ready to scope Retail & E-commerce?
Tell us the outcome you want. We will bring the plan.