Identity and device management that keeps staff accounts, laptops and phones secure and consistently configured.
About Identity & Device Management
Identity management controls who staff are in your systems. Device management controls what they use: laptops and phones can be enrolled, configured, encrypted, updated and wiped if lost.
Together they let people work from anywhere without leaving you exposed. New starters get a ready device, leavers lose access quickly and company data stays protected on personal phones.
What is included in Identity & Device Management
The typical building blocks. Scope is agreed with you in writing and tailored to your situation.
Directory and identity setup
User accounts, groups and single sign-on.
Device enrolment
Registering company and personal devices.
Configuration policies
Encryption, passwords, updates and apps.
Conditional access
Rules based on user and device health.
Lost device process
Locking or wiping devices remotely.
Onboarding and offboarding
Standard steps for starters and leavers.
Why teams choose Identity & Device Management
Protected data
Lost devices do not become data leaks.
Consistent setup
Every device meets the same standard.
Faster onboarding
New starters are productive sooner.
This is a good fit if
- Staff use many different devices.
- You worry about lost laptops or phones.
- Onboarding takes days.
Does this sound familiar?
Mail on unreliable shared hosting
Licences bought and tracked by hand
Teams not using the tools they pay for
Works well with
Other Digital Workplace services that often come with Identity & Device Management.
How it fits together
A typical reference architecture, from your data to the people who use it.
- Layer 1Domain and DNS
- Layer 2Tenant and identity
- Layer 3Mail, files, meetings
- Layer 4Devices and policies
Technology we typically work with
Six stages, the same every time
You always know which stage you are in and what comes next.
- Stage 1
Discover
Workshops and stakeholder interviews to define goals and constraints.
- Stage 2
Assess
Current-state review of systems, data, security and spend.
- Stage 3
Architect
Target design, integration map and phased plan with owners.
- Stage 4
Implement
Build in short releases with demos, tests and staging sign-off.
- Stage 5
Optimize
Measure against agreed KPIs and tune performance and cost.
- Stage 6
Manage
Monitoring, support and a monthly review with an account manager.
Security and governance
How the work is kept safe and accountable.
- MFA enforced on all admins
- Mail authentication configured and monitored
- Offboarding removes access the same day
Industries we have worked in
Ways to work together
Scope and price are confirmed in writing by a consultant after discovery.
Assessment
A fixed-scope review that ends in a written roadmap you can keep, with or without us.
- Current-state review
- Ranked priorities
- Written roadmap
Project
Defined scope, milestones and acceptance criteria for building or migrating something specific.
- Phased plan with owners
- Short releases and demos
- Handover and training
Managed
A monthly retainer once it is live: monitoring, support and a regular review.
- Monitoring and backups
- Named account manager
- Monthly review
What clients say about working with us
We asked for help with Identity & Device Management and expected a sales pitch. Communication was steady and honest throughout. We would happily work with them again.
We were comparing options for Identity & Device Management. Questions were answered directly, including the ones about trade-offs. It removed a lot of stress for us.
Our team had tried to sort out Identity & Device Management alone. They told us when something was not a good fit for us. The documents they left behind are still useful.
The first call about Identity & Device Management set the tone. Communication was steady and honest throughout. We would happily work with them again.
The first call about Identity & Device Management set the tone. The work was split into small steps we could review. It was a calm, well-organised project.
We asked for help with Identity & Device Management and expected a sales pitch. Communication was steady and honest throughout. The documents they left behind are still useful.
Yes, with lighter controls that protect company data without taking over the device.
Windows, macOS, iOS and Android through common management tools.
It works with either, or standalone tools, depending on your setup.
It depends on scope. The Assess stage produces a timeline you can review before committing.
You do. Domains, cloud accounts and data stay in your name wherever possible.
Usually yes. The Architect stage lists connectors and any limits.
Ready to scope Identity & Device Management?
Tell us the outcome you want. We will bring the plan.