# Managed IT Services

Domain: [Consulting](https://bedreweb.com/services/consulting) · Page: https://bedreweb.com/services/consulting/managed-it-services

Managed IT services that look after your devices, accounts, email, backups and security, with a named contact and regular reviews.

## What it is
Managed IT services take over the day-to-day running of your technology: user accounts, devices, email, backups, security updates and support requests. You get a reliable environment without hiring a full IT team.

The service works best with clear scope and reporting: what is covered, how requests are handled and what is reviewed each month. Scope and service terms are agreed in writing.

## What is included
- **Onboarding and documentation**: Inventory of devices, accounts and systems.
- **Helpdesk**: A route for staff to ask for help.
- **Patching and updates**: Routine maintenance.
- **Backup and security monitoring**: Protection and alerts.
- **Account and device management**: Starters, leavers and changes.
- **Monthly review**: A summary and a look ahead.

## Outcomes
- **Fewer IT headaches**: Routine work is handled.
- **Predictable support**: A defined process and contact.
- **Visibility**: Regular reporting.

## Good fit if
- No one owns IT in your company.
- Staff rely on a busy colleague for fixes.
- You want regular maintenance.

## FAQ
**What is included?**
Scope depends on the plan agreed with you.

**Do you provide on-site support?**
That depends on your location and the plan. A consultant can confirm.

**How do staff ask for help?**
Through a shared channel, email or portal, set up during onboarding.

## How Bedre delivers
1. **Discover**: Workshops and stakeholder interviews to define goals and constraints.
2. **Assess**: Current-state review of systems, data, security and spend.
3. **Architect**: Target design, integration map and phased plan with owners.
4. **Implement**: Build in short releases with demos, tests and staging sign-off.
5. **Optimize**: Measure against agreed KPIs and tune performance and cost.
6. **Manage**: Monitoring, support and a monthly review with an account manager.

## Pricing and next step
Bedre does not publish prices. A consultant agrees scope and price in a written quote after discovery.
Contact: https://bedreweb.com/contact?topic=Managed%20IT%20Services